The Short variation: if you are trying to find a unique engagement ring or special wedding gift, Leibish & Co. has actually a strong stock of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run business might running online since 1998 with a personal touch that has had received perform company the world over. Leibish & Co. makes it easy purchase free stones or perhaps to utilize its complimentary “Design your very own” instrument to bring your perfect little bit of jewellery alive. With many years of experience and strong design under the buckle, Leibish & Co. is found on the brink of growing their shook up singlesply to watches alongside add-ons.
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Whenever Leibish Polnauer founded 1st internet based diamond company in 1998, it took nearly an entire day to publish an individual image and description to their site â but he had been a visionary just who saw potential during the fledgling world of ecommerce. “as he sees the possibility in an idea, he will fit everything in in the capacity to advance with-it,” mentioned Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish developed a fruitful, family-run process together with his girlfriend and children providing in leadership opportunities. They’ve got expanded a fruitful internet business with offices found worldwide. Leibish & Co. is actually a leader in unique coloured diamonds and gems which are difficult to find elsewhere. The diamonds will also be conflict-free, and is a key point for most consumers.
“People arrived at all of us since they search for one thing just a little different, anything more unique than what everybody else has,” Benji stated.
While Leibish & Co. offers top-notch standard expensive diamonds, the business specializes in colourful, distinctive precious jewelry. When asked why business has actually these a high buyer return rate, Benji quickly pinpoints the main reason.
“It’s a mixture of exceptional products, fantastic solution, and precious jewelry created on greatest levels of excellence,” the guy stated. “The jewelry we make is not your daily, mass-produced kind of product. Every piece is tailor-made to perfectly fit the diamond or gemstone chosen from the customer.”
Leibish & Co. is actually a real family members business, with Leibish’s family relations playing important parts inside the business.
Leibish functions as creator and President of this company, while their spouse, Rosi, could be the business’ Activities management. Their particular oldest child, Chavi, functions as the Lead Jewelry Designer â which can be an enormous duty since custom jewellery accocunts for above 50per cent of this business’s business, Benji said.
Leibish’s eldest child, Yossi, will be the Chief Executive Officer of Leibish & Co. Another child, Shmulik, that is a graduate for the Gemological Institute of The united states, could be the fundamental Diamond Buyer your company. “Shmulik is, in all honesty, certainly most gifted tone diamond specialists in the industry,” Benji mentioned.
Leibish’s child Itzik may be the organization’s COO and works their nyc workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kiddies, is the company’s CFO.
“among the longtime people in the team, I can let you know that, however, there is no relationship, they start thinking about myself, among others, section of their loved ones,” Benji stated. “everyone bring our own expertise into business, but collaborate to consistently develop the company.”
Customers are in addition handled like family members at Leibish & Co., where in actuality the company invests energy into private solution and income. “if you’ve ever handled one particular representative, including, this is the same person you’ll always handle, regardless of what you happen to be calling or creating in approximately,” Benji said. “We don’t have confidence in moving consumers around to various departments when they have a question or particular concern they would like to manage.”
Leibish provides a number of distinct customers: you’ll find consumers, exactly who mostly shop through internet site, stores, and those inside the trade company, exactly who typically go to the organization’s main practices in nyc, Israel, and Hong Kong.
Many Leibish & Co.’s clients are through the united states of america. The subsequent top market is Canada, followed closely by great britain, Australia, Hong-Kong, additionally the rest of European countries.
Customers at each and every period of existence shop at Leibish & Co., though most are between the many years of 35 and 54, Benji mentioned. Also, the business garners roughly 300,000 internet site visits each month â and keeps almost all of their consumers returning.
“with more than a 70percent return consumer score, we stay extremely famous businesses within niche,” he stated.
Leibish & Co. stocks high-end precious jewelry, but additionally preserves inventory mobility, particularly for web customers, Benji mentioned. The firm offers numerous free diamonds and important gems, but the crucial items are tailored precious jewelry designs.
“We hold big selection of multicolor diamond and gemstone precious jewelry, with some of this rarest hues actually ever observed,” he said. “we’re recognized best by our very own bread-and-butter items â yellowish diamond and red diamond engagement bands. But we offer diamonds of nearly every tone, and priceless gems â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless diamonds, too, but all of our expertise is in the world of tone.”
For consumers who have anything planned and want help making it possible, Leibish & Co. supplies a “Design a” precious jewelry device, which Benji said is its preferred product.
“Naturally, when searching for a unique portion, men and women frequently want specific stones and setting designs they have already dropped in deep love with,” the guy mentioned. The “Design your” instrument allows consumers to create a piece by using the rock, setting, and material of the option.
“it permits them to deliver their unique fantasies your â with this expertise in workmanship,” Benji informed all of us.
since it seems forward to the long term, Leibish & Co. is gradually shifting toward higher-ticket products and item diversity. The firm feels comfortable branching out to new product lines because of the determination and love it applies to finest their recent productions.
“we’ve talked about bringing in a variety of accessories â such as luxury watches, handbags, as well as pencils,” Benji said. “But we chose to hold back until we initial perfected all of our primary line of product, that’s diamond jewelry.”
Leibish & Co. can be looking for ways to carry on refining its popular internet site, as well. One-way it intentions to enhance their on the web knowledge is by adding augmented fact functions, that’ll give digital shoppers more of an in-store knowledge.
As a company having its sources in colorful diamonds and e-commerce, Leibish & Co. continues to innovate in a normal sector which views modification since the exception to this rule, perhaps not the guideline.
